Convenience & bargain shopping and authenticity

JA Fashion & Co. is a family owned business with a big mission to make your access to luxury goods simple and affordable.  Along with exceptional prices, our platform offers only handpicked, beautiful, and trendy (new & pre-loved) items that will last and fashionable for years to come.

We pass on savings of up to 70% and 90% to you. In addition, our prices are lower than in outlet or online stores offering exclusively pre-owned items at higher prices.

JA Fashion Co — with the best conditions on the resale market not only for buying but also for selling your items.

WHY WE?

Forget about wasting time searching for the most beautiful and on-trend luxury items! Our platform offers only beautiful, trendy new and pre owned items that will last and last for years to come.

Do you dream of shopping at prices lower than official boutiques? We pass on savings of up to 70% and 90% to you. In addition, our prices are lower than in outlet or online stores offering exclusively pre-owned items at higher prices. Each luxury item you receive in our branded packaging and set as in an official boutique.

JA Fashion Co — with the best conditions on the resale market not only for buying but also for selling your items: • Our base fee is only 15% for bags,shoes, accessorize under $3000. You keep 85% • Over $3000 fee is just 10% ,You keep 90% • Consignments are a minimumterm of 90 days. — we will be glad to see you among our satisfied customers!

FAQ

General

Where are you based out of?

Our headquarter is located in the City of Industry, California.

Where do you get your inventory from?

Mostly sourced brand new from outlets and wholesalers
Some are pre-owned from clients and consignments

How can I contact customer service?

We can be connected via our webpage and chat applications
Via Email: jafashionandco@gmail.com
Via Instagram: jafandco

Buying

Does JAF charge sales tax?

Sales tax is calculated at checkout based on the current tax rate for the zip code displayed on your shipping address.
As of now JAF is legally obligated to charge sales tax to California, New York, and Texas.

How do you guarantee authenticity?

At JAF, our mission is to redeem luxury resale and be a reliable luxury shopping experience so a key component of that is building trust through Authenticity. Our team of in-house experts are thoroughly trained and equipped to examine all items that we receive in order to determine its authenticity. We are proud to say that we have never sold a fake! On top of this, we guarantee the authenticity of every item we sell or 100% of your money back - Ensuring your trust is our top priority.
We offer a lifetime guarantee of authenticity on all our items which means if your item was ever deemed non authentic by a reputable authenticator with proof then JAF will provide you with a prepaid return label and issue a full refund.

Can I cancel an order that I have placed?

Yes, you can cancel an order within 6 hours as long as it has not been processed yet for shipment. Please note there is a 3% restocking fee if the payment has already been completed.

Are your items new?

Majority of our items are brand new but we also have pre-loved items in excellent condition.

How does your refund policy work?

JA Fashion & Co accepts returns of defective items for full refund or exchange within 14 days of original purchase.

Shipping

Do we ship to P.O. Boxes?

We understand that you may want an item shipped to a P.O. Box but in order to reduce any online security issues we are not shipping to P.O. Boxes at this time.

How long does it take to receive my item after I have paid for it?

Our processing time is 2 business days and shipping time frame can vary from 2-7 business days within the US. International shipping can vary from 5-10 business days.

What if my package is lost?

All packages with a JAF-provided shipping label are tracked and insured. In the event of a lost package, please contact us by chat or email at jafashionandco@gmail.com for assistance.

ANY QUESTIONS?

We're always here to help every customer. Please feel free to messageus if you have any questions, and we will get back to you promptly.

CONTACT US